Shipping policy

For US orders: The orders will be shipped from our warehouse in the USA within a maximum of four (4) business days after the settlement of the order counting from the day following receipt of the order.

·  Exceeding the delivery time, not justified by force majeure (Act of God), the Customer may request cancellation of the sale and obtain within a maximum period of 30 (thirty) days the refund of the amount paid in connection with the sale.

·  For International orders: If you are ordering outside the USA, then effectively you become an importer and become liable to Customs and Excise Duty as well as Value Added Tax (VAT) payments. The goods might be held by the Customs Authority at entry, pending the payment of duty and tax. Antoinette is not responsible to pay this duty and tax. So the customer is responsible for it.